NMS Prime is a CRM, BSS and OSS platform for ISPs and Telcos.

Prime Monitoring is the access-network device monitoring app in NMS Prime for cable and mixed-access operators. It surveys SNMP- and TR-069-capable modems, MTAs, CPEs, and network gateways and presents real-time RF and session analysis so NOC and support can diagnose quality issues quickly.

Documentation map	Purpose

Documentation map	Purpose
Overview (Prime Monitoring)	What it solves; main features & stories
Feature List (Prime Monitoring)	Short capability list
User Stories (Prime Monitoring)	Who benefits and how
Official Documentation (Prime Monitoring)	Operator / setup flow
Unit Test Protocol (Prime Monitoring)	App acceptance checklist
On Boarding Steps (Prime Monitoring)	Go-live: who brings what

Package: nmsprime-provmon · License: EULA Prime Apps · Catalog: All applications (A–Z / catalog)

What it is

Modem Analysis: realtime channel power, MER, frequencies, DOCSIS 3.1 OFDM detail, critical-value highlighting
Spectrum / FBC & pre-eq: full-band capture and pre-equalization on supported DOCSIS gear
NetGw Analysis: realtime SNMP views for CMTS / OLT-style gateways
History: Grafana dashboards per device configfile
Extras: DHCP flapping detection, ping / flood-ping, optional Arris iperf, IP search

Works with: Prime Detect (impairments / topography) · OS Provisioning (devices monitored) · Prime Ticket (work items) · Prime Workforce (dispatch).

FAQ

Device and access-network health for plant provisioned by OS Provisioning — modems, MTAs, CPEs, and network gateways via SNMP and TR-069.

No. Plant-wide impairment detection, topography, and the trouble board are Prime Detect. Monitoring is the deep single-device / NetGw analysis layer.

Raise tickets in Prime Ticket; optionally dispatch field staff with Prime Workforce.

Operator flow: Official Documentation (Prime Monitoring). Videos and legacy detail are in Official Documentation.

Optional core-network monitoring is a separate companion and is not required for access-modem Analysis.