NMS Prime is a CRM, BSS and OSS platform for ISPs and Telcos.

Prime Customer Self-Service Portal (also called CCC / Customer Control) is the customer self-service and self-care portal for ISPs and telcos in NMS Prime — customers log in to view invoices and CDRs, run speed tests, change payment and address details, raise support tickets, and upgrade Internet, VoIP and TV.

Documentation map — app pages follow the standard schema. The illustrated German walkthrough now lives under Official Documentation.

Page	Purpose

Page	Purpose
Overview (Prime Customer Self-Service Portal)	What it solves; main features & stories
Feature List (Prime Customer Self-Service Portal)	Short capability list
User Stories (Prime Customer Self-Service Portal)	Who benefits and how
Official Documentation (Prime Customer Self-Service Portal)	Customer / operator guide + illustrated walkthrough
Unit Test Protocol (Prime Customer Self-Service Portal)	App acceptance checklist
On Boarding Steps (Prime Customer Self-Service Portal)	Go-live: who brings what

Package: ccc · License: EULA Prime Apps · Catalog: All applications (A–Z / catalog)

1. FAQ

Yes. Prime Customer Self-Service Portal is the product name; CCC is the package (ccc); Customer Control is the legacy name still used in older docs and search.

No. The Order Portal is for new address orders. This portal is for existing customers (invoices, self-care, upgrades).

Prime Billing — the portal displays them; it does not run settlement.

The illustrated German click-through lives under Official Documentation.

Your clients can login to a customer interface using the Self-Service Portal. After successful login they see invoices and CDRs and are able to run speed tests.

Works with: Prime Billing (invoices & CDRs) · Prime Product (upgrades) · Prime Order Portal (address orders) · Prime Ticket (support requests) · Prime CRM (customer of record).

https://youtu.be/9Z35ynEcp0w