Prime VoIP Monitoring

Prime VoIP Monitoring provides a easy way to analyze the entire phone call traffic in your network.

Pro-Hint: It is best combined with Prime Workforce to automatically dispatch field techs.

Package name: nmsprime-voipmon

1.1. Content

Feature	State	Details	Start here..

Feature	State	Details	Start here..
Detailed call analysis		Analyze all your VoIP calls with a graphical GUI
		Automatically create a CDR for any call is your network
		Detailed call analysis, like Caller –> Receiver Number Call Start, End Time, Duration MOS (Mean Opinion Score), see https://de.wikipedia.org/wiki/Mean_Opinion_Score Packet Quality, like Packet Loss, Delay, Jitter
		Detailed user quality of experience analysis via different MOS scores num packet loss in a row many more..

Pro-Options		Access Rights Working with such sensible data required very strong data protection and access rights. We provide a very fine-granular user-role concept
		Anonymization number anonymization is possible, e.g. XXX last 3-digits of all calls
		Full automated linkage of all calls to the corresponding Contract –> Modem MTA –> Phonenumber for super-fast customer call analysis (< 30s)

Quality Topography Map		Show all bad quality calls in a topography map

NMS Prime requirements