Prime VoIP Monitoring

Automatically create a CDR for any call is your network

Detailed call analysis, like

• Caller –> Receiver Number
• Call Start, End Time, Duration
• MOS (Mean Opinion Score), see https://de.wikipedia.org/wiki/Mean_Opinion_Score
• Packet Quality, like Packet Loss, Delay, Jitter

Detailed user quality of experience analysis via

• different MOS scores
• num packet loss in a row
• many more..

Access Rights

Working with such sensible data required very strong data protection and access rights. We provide a very fine-granular user-role concept

Anonymization

number anonymization is possible, e.g. XXX last 3-digits of all calls

Full automated linkage of all calls to the corresponding

• Contract –> Modem
• MTA –> Phonenumber

for super-fast customer call analysis (< 30s)