NMS Prime is a CRM, BSS and OSS platform for ISPs and Telcos.

Prime Document Management is the customer document and correspondence app in NMS Prime. Upload files to contracts, generate PDFs from HTML templates with live customer data, and run serial letters for filtered customer sets.

Documentation map	Purpose

Documentation map	Purpose
Overview (Prime Document Management)	What it solves; main features & stories
Feature List (Prime Document Management)	Short capability list
User Stories (Prime Document Management)	Who benefits and how
Official Documentation (Prime Document Management)	Click-through guides
Unit Test Protocol (Prime Document Management)	App acceptance checklist
On Boarding Steps (Prime Document Management)	Go-live: who brings what

Package: nmsprime-documentmanagement · License: EULA Prime Apps · Catalog: All applications (A–Z / catalog)

1. What it is

Templates: HTML per document type (optional per company)
Generate: one-click PDFs from contract data with preview
Upload: store external files on contracts (and related records)
Portal: show selected documents to customers
Serial letters: filtered mass create with concatenated download

Works with: OS Provisioning · Prime Billing · Prime Customer Self-Service Portal · Prime Order Portal · Prime Dunning · Prime Property.

2. FAQ

Can I edit the letter before creating the PDF?
Yes — use Edit & Generate to adjust the preview, then create.

What is a serial letter?
A mass run that generates the same template for many contracts (optionally filtered) and compiles one downloadable PDF.

Where is the step-by-step guide?
Official Documentation (Prime Document Management).