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NMS Prime is the first technology and vendor agnostic software platform for ISP's. It streamlines processes with intuitive handling and takes you service quality to a whole new level.
Symbol
App
Capabilities
Community Applications
OS Provisioning
Fully automated provisioning and management of Modems with:
DOCSIS 1.0, 1.1, 2.0, 3.0, 3.1
FTTH, DSL, WiFi Provisioning, via TR-69 and Radius
IPv4 / IPv6
Contract management
CPE management
CMTS management
BRAS management
Quality of Service
DOCSIS configfile generator
Domain management
OS VoIP Provisioning
Automated provisioning of DOCSIS VoIP devices with SIP
Administration of devices
OS Control
Add SNMP devices
Create GUIs for reading and writing
Add new OIDs via MIB File upload.
OS Mail
Define automated email dispatch
OS BoxProvider
All-in-one network management and billing application for small community networks.
Enterprise Applications
Prime Monitoring
Monitor Hardware via SNMP and TR069:
all SNMP compliant devices
all TR-69 compliant devices
CMTS, OLT
Modem, MTA, CPE
Amplifiers, nodes
Highly efficient SNMP poller
Analysis of all important cable modem parameters
Prime Detect
dashboard overview
categorization and prioritization of problems according to your parameters
visualization of impairments directly on the topography map
technical overview with the entity-relationship-diagramm (ERD).
proactively detection of possible upcoming impairments
create tickets out of the dashboard
Prime Workforce
prioritizes impairments and allocates field technicians in the most effective way
Workforce Map
Every technician in the field (as truck)
All open tickets (with a ticket symbol)
All In house staff (as Notebooks)
directly call technicians
Link to google maps, to find the fastest route to a ticket
connection between truck and ticket gets highlighted
Prime Ticket
Analyze occurred tickets
assign tickets to any (or multiple) users of your system
Ticket receiver:
mobile overview shows everything important briefly summarized
Mobile native: touch optimized and swipe gestures are supported
Easily accept, pause and close tickets
Chat with NOC or other technicians about the ticket
Quick Links to call the customer, google maps and status page of the device
system notification management
Prime High Availability
Secures your system with the possibility of running redundant services
Run all Applications with several million devices in a highly secure, redundant, and tested manner
Prime Billing
Configure product tariffs
Define purchasable items
Execute settlement runs
Templates for invoices and letters
Prime Overdue
Allocate corresponding transactions as liabilities
Create automated dunning letters for customers having overdue payments
Prime Property
Administrate your infrastructure of buildings (realty), apartments and nodes.
Add other useful information
cutoff list will be created that contains all the apartments that have a working connection but no valid contract
Be able to charge group contracts
Prime Customer Control
Enables access to the
call detail record (CDR),
invoices
contract details
Run speed tests towards provisioning server
Prime Dashboard
Accelerate your workflow by customizing every app
Visualizes and summarizes big data
Prime VoIP Monitoring
Analyze the entire phone call traffic in a network.
comprehensive information about every call
External Applications
NMS Prime API
NMS PRIME comes with a generic API, enabling you to connect it with any other system like your lead CRM/BSS.
Prime VoIP Envia
Administrate Envia contracts and orders
Porting a phone number from an existing carrier to EnviaTel
Easily adding new phone numbers
Phone accurate billing process, based on CDRs
NOTE: English subtitles available!
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