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NMS Prime is the first technology and vendor agnostic software platform for ISP's. It streamlines processes with intuitive handling and takes you service quality to a whole new level.
Symbol
App
Capabilities
Community Applications
OS Provisioning
Fully automated provisioning and management of Modems with:
(/) DOCSIS 1.0, 1.1, 2.0, 3.0, 3.1
(/) FTTH, DSL, WiFi Provisioning, via TR-69 and Radius
(/) IPv4 / IPv6
(/) Contract management
(/) CPE management
(//) CMTS management
(//) BRAS management
(//) Quality of Service
(//) DOCSIS configfile generator
(//) Domain management
OS VoIP Provisioning
(//) Automated provisioning of DOCSIS VoIP devices with SIP
(//) Administration of devices
OS Control
(//) Add SNMP devices
(//) Create GUIs for reading and writing
(//) Add new OIDs via MIB File upload.
OS Mail
(//) Define automated email dispatch
OS BoxProvider
(uu) All-in-one network management and billing application for small community networks.
Enterprise Applications
Prime Monitoring
Monitor Hardware via SNMP and TR069:
(//) all SNMP compliant devices
(//) all TR-69 compliant devices
(//) CMTS, OLT
(//) Modem, MTA, CPE
(//) Amplifiers, nodes
(//) Highly efficient SNMP poller
(//) Analysis of all important cable modem parameters
Prime Detect
(//) dashboard overview
(//) categorization and prioritization of problems according to your parameters
(//) visualization of impairments directly on the topography map
(//) technical overview with the entity-relationship-diagramm (ERD).
(//) proactively detection of possible upcoming impairments
(//) create tickets out of the dashboard
Prime Workforce
(//) prioritizes impairments and allocates field technicians in the most effective way
Workforce Map
(//) Every technician in the field (as truck)
(//) All open tickets (with a ticket symbol)
(//) All In house staff (as Notebooks)
(//) directly call technicians
(//) Link to google maps, to find the fastest route to a ticket
(//) connection between truck and ticket gets highlighted
Prime Ticket
(//) Analyze occurred tickets
(//) assign tickets to any (or multiple) users of your system
Ticket receiver:
(//) mobile overview shows everything important briefly summarized
(//) Mobile native: touch optimized and swipe gestures are supported
(//) Easily accept, pause and close tickets
(//) Chat with NOC or other technicians about the ticket
(//) Quick Links to call the customer, google maps and status page of the device
(//) system notification management
Prime High Availability
(//) Secures your system with the possibility of running redundant services
(//) Run all Applications with several million devices in a highly secure, redundant, and tested manner
Prime Billing
(//) Configure product tariffs
(//) Define purchasable items
(//) Execute settlement runs
(//) Templates for invoices and letters
Prime Overdue
(//) Allocate corresponding transactions as liabilities
(//) Create automated dunning letters for customers having overdue payments
Prime Property
(//) Administrate your infrastructure of buildings (realty), apartments and nodes.
(//) Add other useful information
(//) cutoff list will be created that contains all the apartments that have a working connection but no valid contract
(//) Be able to charge group contracts
Prime Customer Control
(//) Enables access to the
call detail record (CDR),
invoices
contract details
(//) Run speed tests towards provisioning server
Prime Dashboard
(//) Accelerate your workflow by customizing every app
(//) Visualizes and summarizes big data
Prime VoIP Monitoring
(//) Analyze the entire phone call traffic in a network.
(//) comprehensive information about every call
External Applications
NMS Prime API
NMS PRIME comes with a generic API, enabling you to connect it with any other system like your lead CRM/BSS.
Prime VoIP Envia
(//) Administrate Envia contracts and orders
(//) Porting a phone number from an existing carrier to EnviaTel
(//) Easily adding new phone numbers
(//) Phone accurate billing process, based on CDRs
NOTE: English subtitles available!