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NMS Prime is the first technology and vendor agnostic software platform for ISP's. It streamlines processes with intuitive handling and takes you service quality to a whole new level.

1.1. Overview:


Symbol

App

Capabilities

Community Applications



OS Provisioning

Fully automated provisioning and management of Modems with:

(/) (tick) DOCSIS 1.0, 1.1, 2.0, 3.0, 3.1

(/) (tick) FTTH, DSL, WiFi Provisioning, via TR-69 and Radius

(/) (tick) IPv4 / IPv6


(/) (tick) Contract management(/)

(tick)CPE management

(//)(tick)CMTS management(//)

(tick)BRAS management

(//)(tick)Quality of Service

(//)(tick)DOCSIS configfile generator(/

/)(tick)Domain management

OS VoIP Provisioning

(//) (tick) Automated provisioning of DOCSIS VoIP devices with SIP(//

) (tick) Administration of devices

OS Control

(//) (tick) Add SNMP devices

(//) (tick) Create GUIs for reading and writing

(//) (tick) Add new OIDs via MIB File upload.


OS Mail

(//) (tick) Define automated email dispatch

OS BoxProvider

(uu) (tick) All-in-one network management and billing application for small community networks.

Enterprise Applications

Prime Monitoring

Monitor Hardware via SNMP and TR069:

(//) (tick) all SNMP compliant devices(

//) (tick) all TR-69 compliant devices

(//) (tick) CMTS, OLT

(//) (tick) Modem, MTA, CPE

(//) (tick) Amplifiers, nodes

(//) (tick) Highly efficient SNMP poller


(//)(tick) Analysis of all important cable modem parameters

Prime Detect

(//) (tick) dashboard overview

(//) (tick) categorization and prioritization of problems according to your parameters

(//) (tick) visualization of impairments directly on the topography map

(//) (tick) technical overview with the entity-relationship-diagramm (ERD).

(//) (tick) proactively detection of possible upcoming impairments

(//) (tick) create tickets out of the dashboard

Prime Workforce

(//) (tick) prioritizes impairments and allocates field technicians in the most effective way

Workforce Map

(//) (tick) Every technician in the field (as truck)

(//) (tick) All open tickets (with a ticket symbol)

(//) (tick) All In house staff (as Notebooks)

(//) (tick) directly call technicians

(//) (tick) Link to google maps, to find the fastest route to a ticket

(//) (tick) connection between truck and ticket gets highlighted

Prime Ticket

(//) (tick) dashboard overview

(//) (tick) categorization and prioritization of problems according to your parameters

(//) (tick) Analyze occurred tickets

(//) (tick) assign tickets to any (or multiple) users of your system

Ticket receiver:

(//) (tick) mobile overview shows everything important briefly summarized

(//) (tick) Mobile native: touch optimized and swipe gestures are supported

(//) (tick) Easily accept, pause and close tickets

(//) (tick) Chat with NOC or other technicians about the ticket

(//) (tick) Quick Links to call the customer, google maps and status page of the device

(//) (tick) system notification management

Prime High Availability

(//) (tick) Secures your system with the possibility of running redundant services

(//) (tick) Run all Applications with several million devices in a highly secure, redundant, and tested manner

Prime Billing

(//) (tick) Configure product tariffs

(//) (tick) Define purchasable items

(//) (tick) Execute settlement runs

(//) (tick) Templates for invoices and letters

Prime Overdue

(//) (tick) dashboard overview

(//) (tick) Allocate corresponding transactions as liabilities

(//) (tick) Create automated dunning letters for customers having overdue payments

Prime Property

(//) (tick) Administrate your infrastructure of buildings (realty), apartments and nodes.

(//) (tick) Add other useful information

(//) (tick) cutoff list will be created that contains all the apartments that have a working connection but no valid contract

(//) (tick) Be able to charge group contracts

Prime Customer Control

(//) (tick) Enables access to the

  • call detail record (CDR),

  • invoices

  • contract details

(//) (tick) Run speed tests towards provisioning server  

Prime Dashboard

(//) (tick) Accelerate your workflow by customizing every app

(//) (tick) Visualizes and summarizes big data

Prime VoIP Monitoring

(//) (tick) Analyze the entire phone call traffic in a network.

(//) (tick) comprehensive information about every call

External Applications

NMS Prime API

NMS PRIME comes with a generic API, enabling you to connect it with any other system like your lead CRM/BSS.

Prime VoIP Envia

(//) (tick) Administrate Envia contracts and orders 

(//) (tick) Porting a phone number from an existing carrier to EnviaTel

(//) (tick) Easily adding new phone numbers

(//) (tick) Phone accurate billing process, based on CDRs

1.2. Development Roadmap


1.3. Additional Information:

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urlhttps://www.youtube.com/watch?v=AuokcoXfQL8
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NOTE: English subtitles available!