NMS Prime is the first technology and vendor agnostic software platform for ISP's. It streamlines processes with intuitive handling and takes you service quality to a whole new level.
1.1. Overview:
Image Removed(//)  DOCSIS 1.0, 1.1, 2.0, 3.0, 3.1
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(//) FTTH, DSL, WiFi Provisioning, via TR-69 and Radius |
(//) IPv4 / IPv6 |
(//) (//)(//)(//)(//)(//)(//)
Image Removed(//) Automated provisioning of DOCSIS VoIP devices with SIP |
(//) Administration of devices |
Image Removed(//) Add SNMP devices |
(//) Create GUIs for reading and writing |
(//) Add new OIDs via MIB File upload. |
Image Removed(//) 
Image Removed(//) all SNMP compliant devices |
(//) all TR-69 compliant devices |
(//) CMTS, OLT |
(//) Modem, MTA, CPE |
(//) Amplifiers, nodes |
(//) Highly efficient SNMP poller |
(//)
Image Removed(//) dashboard overview |
(//) categorization and prioritization of problems according to your parameters |
(//) visualization of impairments directly on the topography map |
(//) technical overview with the entity-relationship-diagramm (ERD). |
(//) proactively detection of possible upcoming impairments |
(//) create tickets out of the dashboard |
Image Removed(//) prioritizes impairments and allocates field technicians in the most effective way Workforce Map |
(//) Every technician in the field (as truck) |
(//) All open tickets (with a ticket symbol) |
(//) All In house staff (as Notebooks) |
(//) directly call technicians |
(//) Link to google maps, to find the fastest route to a ticket |
(//) connection between truck and ticket gets highlighted |
Image Removed(//) dashboard overview |
(//) categorization and prioritization of problems according to your parameters |
(//) Analyze occurred tickets |
(//) assign tickets to any (or multiple) users of your system Ticket receiver: |
(//) mobile overview shows everything important briefly summarized |
(//) Mobile native: touch optimized and swipe gestures are supported |
(//) Easily accept, pause and close tickets |
(//) Chat with NOC or other technicians about the ticket |
(//) Quick Links to call the customer, google maps and status page of the device |
(//) system notification management |
Image Removed(//) Configure product tariffs |
(//) Define purchasable items |
(//) Execute settlement runs |
(//) Templates for invoices and letters |
Image Removed(//) dashboard overview |
(//) Allocate corresponding transactions as liabilities |
(//) Create automated dunning letters for customers having overdue payments |
Image Removed(//) Administrate your infrastructure of buildings (realty), apartments and nodes. |
(//) Add other useful information |
(//) cutoff list will be created that contains all the apartments that have a working connection but no valid contract |
(//) Be able to charge group contracts |
Image Removed(//) Enables access to the |
(//) Run speed tests towards provisioning server |
Image Removed(//) Accelerate your workflow by customizing every app |
(//) Visualizes and summarizes big data |
Image Removed(//) Analyze the entire phone call traffic in a network. |
(//) comprehensive information about every call |
Image Removed(//) Administrate Envia contracts and orders |
(//) Porting a phone number from an existing carrier to EnviaTel |
(//) Easily adding new phone numbers |
(//) Phone accurate billing process, based on CDRs |
| External Applications |  Image Removed
| NMS Prime API | NMS PRIME comes with a generic API, enabling you to connect it with any other system like your lead CRM/BSS. |
| Status | Icon | Name | Description |
(uu) | OTC | Currently in development and not in production. This App will extend your customer control center and allow your clients to directly order products. | | (uu) |  Image Removed
| Prime Customer Management | Currently under development |
