NMS Prime is the first technology and vendor agnostic software platform for ISP's. It streamlines processes with intuitive handling and takes you service quality to a whole new level.
Overview:
| Symbol | App | Capabilities | |
|---|---|---|---|
| Community Applications |
| OS Provisioning | Fully automated provisioning and management of Modems with: (//) DOCSIS 1.0, 1.1, 2.0, 3.0, 3.1 (//) FTTH, DSL, WiFi Provisioning, via TR-69 and Radius (//) IPv4 / IPv6 (//) Contract management (//) CPE management (//)CMTS management (//)BRAS management |
| OS VoIP Provisioning | (//) Automated provisioning of DOCSIS VoIP devices with SIP (//) Administration of devices | |
| OS Control | (//) Add SNMP devices (//) Create GUIs for reading and writing (//) Add new OIDs via MIB File upload. | |
| OS Mail | (//) Define automated email dispatch | |
| Enterprise Applications |
| Prime Monitoring | Monitor Hardware via SNMP and TR069: (//) all SNMP compliant devices (//) all TR-69 compliant devices (//) CMTS, OLT (//) Modem, MTA, CPE (//) Amplifiers, nodes (//) Highly efficient SNMP poller |
| Prime Detect | (//) dashboard overview (//) categorization and prioritization of problems according to your parameters (//) visualization of impairments directly on the topography map (//) technical overview with the entity-relationship-diagramm (ERD). (//) proactively detection of possible upcoming impairments (//) create tickets out of the dashboard | |
| Prime Workforce | (//) prioritizes impairments and allocates field technicians in the most effective way Workforce Map (//) Every technician in the field (as truck) (//) All open tickets (with a ticket symbol) (//) All In house staff (as Notebooks) (//) directly call technicians (//) Link to google maps, to find the fastest route to a ticket (//) connection between truck and ticket gets highlighted | |
| Prime Ticket | Create and edit tickets and assign them to users (//) dashboard overview (//) categorization and prioritization of problems according to your parameters (//) Analyze occurred tickets (//) assign tickets to any (or multiple) users of your system Ticket receiver: (//) mobile overview shows everything important briefly summarized (//) Mobile native: touch optimized and swipe gestures are supported (//) Easily accept, pause and close tickets (//) Chat with NOC or other technicians about the ticket (//) Quick Links to call the customer, google maps and status page of the device (//) system notification management | |
| Prime Billing | Configure products and items, SEPA Mandates, settlement runs for automated billing, invoices, cost center and more | |
| Prime Overdue | Management of outstanding payments (here called Debts) resulting from monthly settlement run | |
| Prime Property | ||
| Prime Dashboard | ||
| Prime VoIP Monitoring | ||
| Prime VoIP Envia | ||
| External Applications |
| NMS Prime API | NMS PRIME comes with a generic API, enabling you to connect it with any other system like your lead CRM/BSS. |
Not app-related/in development
| Status | Icon | Name | Description |
| (uu) | OTC | Currently in development and not in production. This App will extend your customer control center and allow your clients to directly order products. | |
| (uu) |
| Prime Customer Management | Currently under development |
Additional Information:
| Widget Connector | ||
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NOTE: English subtitles available!
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