ServiceDesk and Support Tickets
Our ServiceDesk can be found here: https://servicedesk.nmsprime.com/
You will receive an email with your login credentials after we have created your account.
For creating new tickets follow these steps:
Go to https://servicedesk.nmsprime.com/ and login using the credentials from your email.
After login you will see the following:
Here you can click on either "Problem" or "Incident" for creating a new ticket.
In the upper right corner you can find the links to the requests you made or all requests made for company:
How to create Tickets (in German) as PDF: