SLAs

Please find your SLA in the current version and in your desired language in the subsequent pages. Since, these pages hold all versions of the SLA till the present day, you can also use the links below to open the current version of the SLA.


Overview Table

NameModemsTV BillingCMTSNet Elements

Price per

month (without 15% discount when yearly prepayment is chosen)

Included support hours / month

(operating phase)

typical duration of introduction (discount) phase in months
SLA 100<= 100<= 400<= 1<= 10

149 €

21
SLA 500<= 500<= 2.000<= 2<= 50350 €41
SLA 1.000<= 1.000<= 4.000<= 4<= 100490 €52
SLA 2.500<= 2.500<= 10.000<= 6<= 250740 €62
SLA 5.000<= 5.000<= 20.000<= 10<= 500990 €83
SLA 10.000<= 10.000<= 40.000<= 20<= 1.0001.690 €103
SLA 15.000<= 15.000<= 60.000<= 30<= 1.5002.250 €154
SLA 25.000<= 25.000<= 100.000<= 50<= 2.5003.500 €204
SPECIAL> 25.000> 100.000> 50> 2.500on demand