Info
Enterprise Applications
| Feature | State | App | Details | Estimated date of release |
|---|---|---|---|---|
| Prime Customer Management | (uu) |
(new) | Advanced view for customer call agents with all relevant information at one glance. | late 2021 |
| Proactive Ticketing | (uu) |
| Extends the ticketing by an AI which already predicts customer problems | late 2021 |
| OTC | (uu) |
Prime Customer Control | This feature will extend your customer control center and allow your clients to directly order products. |
Community Applications
| Feature | State | App | Details | Estimated date of release |
|---|---|---|---|---|
| (uu) |