Please find your SLA in the current version and in your desired language in the subsequent pages. Since, these pages hold all versions of the SLA till the present day, you can also use the links below to open the current version of the SLA.
Overview Table
| Name | Modems | TV Billing | CMTS | Net Elements | Price per month | Included support hours / month (operating phase) | typical duration of introduction phase |
|---|---|---|---|---|---|---|---|
| SLA 100 | <= 100 | <= 400 | <= 1 | <= 10 | 149 € | 2 | 1 |
| SLA 500 | <= 500 | <= 2.000 | <= 2 | <= 50 | 350 € | 4 | 1 |
| SLA 1.000 | <= 1.000 | <= 4.000 | <= 4 | <= 100 | 490 € | 5 | 2 |
| SLA 2.500 | <= 2.500 | <= 10.000 | <= 6 | <= 250 | 740 € | 6 | 2 |
| SLA 5.000 | <= 5.000 | <= 20.000 | <= 10 | <= 500 | 990 € | 8 | 3 |
| SLA 10.000 | <= 10.000 | <= 40.000 | <= 20 | <= 1.000 | 1.690 € | 10 | 3 |
| SLA 15.000 | <= 15.000 | <= 60.000 | <= 30 | <= 1.500 | 2.250 € | 15 | 4 |
| SLA 25.000 | <= 25.000 | <= 100.000 | <= 50 | <= 2.500 | 3.500 € | 20 | 4 |
| SPECIAL | > 25.000 | > 100.000 | > 50 | > 2.500 | on demand |