...

RE brings the services specified in this contract in the network of PARTNER.

3. Services

3.1. Configuration & maintenance

...

This includes the configuration & maintenance of:-         

• all servers an all NMS Prime modules

...

• terminals (configfiles & firmware)

...

• QoS-, CMTS-, IP-Pools (in NMS Prime)

...

• All needed services like DHCP, DNS, TFTP, Time etc.
  
  
• Customized software-customizations like
  • Billing/company data
  • SEPA configuration
  • Products
  • Cost center
  • Connection information/accounting design

-          Database maintenance

-          Security services (SSL certificate, administration of access rights)

3.2. Update management

• Updates operating system on latest software (if necessary with verified stall reboot after consultation)
• Updates NMS on current status

...