Prime VoIP Monitoring

Prime VoIP Monitoring provides a easy way to analyze the entire phone call traffic in your network.

Pro-Hint: It is best combined with Prime Workforce to automatically dispatch field techs.


Package name: nmsprime-voipmon

Forum: VoIP

Content

FeatureStateDetailsStart here..
Detailed call analysis


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Analyze all your VoIP calls with a graphical GUI

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Automatically create a CDR for any call is your network


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Detailed call analysis, like


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Detailed user quality of experience analysis via

  • different MOS scores
  • num packet loss in a row
  • many more..






Pro-Options

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Access Rights

Working with such sensible data required very strong data protection and access rights. We provide a very fine-granular user-role concept


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Anonymization

number anonymization is possible, e.g. XXX last 3-digits of all calls


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Full automated linkage of all calls to the corresponding

  • Contract –> Modem
  • MTA –> Phonenumber

for super-fast customer call analysis (< 30s)





Quality Topography Map(uu)Show all bad quality calls in a topography map




Usage Example



Requirements

NMS Prime requirements

Additional Information