On Boarding Steps (Prime VoIP Monitoring)

On Boarding Steps (Prime VoIP Monitoring)

Go-live essentials for Prime VoIP Monitoring. Start with customer deliverables, then scopes.

NMS Prime is a CRM, BSS and OSS platform for ISPs and Telcos.

App hub: Prime VoIP Monitoring

Top customer deliverables

Prio

Deliverable

Owner (customer)

Prio

Deliverable

Owner (customer)

1

Capture point — where voipmonitor sniffs SIP/RTP

Network

2

DB placement — local vs dedicated sniffer host

IT

3

Retention — how long CDRs are kept

Legal / ops

4

Access — who may view CDRs

Security / care


Scopes

#

Scope

Goal

#

Scope

Goal

1

Access & enable

Package + DB connected

2

Main decisions

Retention and who can view

3

Initial wiring

Test calls produce CDRs

4

Acceptance

CDR detail + phonenumber match signed off

1. Access & enable

NMS Prime brings

Customer brings

NMS Prime brings

Customer brings

nmsprime-voipmon

voipmonitor host / DB credentials

Installation guide

Firewall path if remote

2. Main decisions

NMS Prime brings

Customer brings

NMS Prime brings

Customer brings

Default ~14-day cleanup

Retention policy

3. Initial wiring

NMS Prime brings

Customer brings

NMS Prime brings

Customer brings

Match job to phonenumbers

Test numbers from OS VoIP Provisioning

4. Acceptance

NMS Prime brings

Customer brings

NMS Prime brings

Customer brings

Unit Test Protocol

NOC tester

Decide: blocking rows — DB connect, one CDR detail, one matched phonenumber.