Overview (Prime Detect)

NMS Prime is a CRM, BSS and OSS platform for ISPs and Telcos.

Prime Detect is the impairment and plant-visibility app in NMS Prime. It shows monitored network elements on topography maps and entity-relation diagrams, surfaces Icinga host/service problems on a trouble dashboard, and helps operations act before outages spread.

What it does

• Opens a Detect Dashboard with impaired-element summary (and tickets when Ticket is enabled)

• Renders topography MAP and ERD views of the plant tree (nets, clusters, devices)

• Integrates Icinga 2 host/service status, state history, mute, and NMS object lists

• Shows customer / modem context on the geo map (with provisioning)

• Supports KML/cable-plan overlays and map actions for day-to-day NOC work

Who uses it

Main features

1. Detect Dashboard (impaired summary + recent plant change logs)

2. Trouble Dashboard data: severity, affected modems, mute, ticket hooks

3. Topography MAP for net elements and customers

4. Entity Relation Diagram (ERD) for hierarchical plant structure

5. Icinga host/service tables, state history, and API-backed status

6. Tree index rebuild for net/cluster relations

7. Map actions / filters for operational views

Handled by neighbouring apps

Main stories

1. As NOC, I open Detect and see which clusters are impaired and how many modems are affected

2. As ops, I mute a known noisy service while we wait for a planned fix

3. As a planner, I build topography / ERD so the plant matches reality

4. As support, I open the geo map and jump to customers under a bad node

5. As delivery, I confirm Icinga status flows into the trouble board

At a glance