Official Documentation (Prime VoIP Monitoring)
Operator guide for Prime VoIP Monitoring (VoipMon / nmsprime-voipmon).
NMS Prime is a CRM, BSS and OSS platform for ISPs and Telcos.
App hub: Prime VoIP Monitoring
Before you start
nmsprime-voipmoninstalled (depends onnmsprime-provvoip)voipmonitor sniffer writing CDRs into the voipmonitor database
DB credentials in
voipmonitor.env(VOIPMONITOR_DB_*)
Deep install (build RPM, remote DB, tunnels): VoIP Monitoring Installation
Use CDRs
Open CDRs from the VoIP Monitoring menu.
Open a call — review start/end, duration, min MOS, loss, jitter, delay.
Scroll for directional (A↔B) MOS and loss-in-a-row / PDV details.
When matching has run, the CDR links to the related phonenumber.
Operations notes
CDRs are read-only in NMS Prime (create/delete on the index are disabled).
Matching runs as a background job against unmatched rows.
Retention cleanup removes old voipmonitor records (default about 14 days; configurable).
Related
Legacy hub content (videos & media)
Prime VoIP Monitoring provides a easy way to analyze the entire phone call traffic in your network.
Pro-Hint: It is best combined with Prime Workforce to automatically dispatch field techs.
1.1. Content
Feature | State | Details | Start here.. |
|---|---|---|---|
Detailed call analysis | Analyze all your VoIP calls with a graphical GUI | ||
Automatically create a CDR for any call is your network | |||
Detailed call analysis, like
| |||
Detailed user quality of experience analysis via
| |||
Pro-Options | Access Rights Working with such sensible data required very strong data protection and access rights. We provide a very fine-granular user-role concept | ||
Anonymization number anonymization is possible, e.g. XXX last 3-digits of all calls | |||
Full automated linkage of all calls to the corresponding
for super-fast customer call analysis (< 30s) | |||
Quality Topography Map | Show all bad quality calls in a topography map | ||