Overview (Prime Monitoring)

NMS Prime is a CRM, BSS and OSS platform for ISPs and Telcos.

Prime Monitoring is the access-network device monitoring app in NMS Prime. It surveys SNMP- and TR-069-capable customer and plant devices — cable modems, MTAs, CPEs, and network gateways — and presents real-time RF and session analysis so operators can diagnose quality issues quickly.

What it does

• Opens a modem analysis view with live and historical channel data (power, MER, frequencies, bandwidth, DOCSIS 3.1 OFDM detail)

• Supports TR-069 / CWMP devices as well as classic DOCSIS SNMP polling

• Shows Grafana dashboards, spectrum / full-band capture (where supported), pre-equalization, and Arris iperf throughput tests

• Analyses network gateways (CMTS / OLT) with realtime SNMP tables

• Surfaces DHCP flapping, lease / config / event logs (with provisioning), and IP-based global search

Who uses it

Main features

1. Modem analysis page (realtime values, critical-value highlighting, device picture)

2. Upstream / downstream channel tables including DOCSIS 3.1 OFDM detail

3. Spectrum / full-band capture and configurable spectrum frequency span

4. Pre-equalization tab, ping / flood-ping, Arris iperf measurement

5. Network-gateway (NetGw) realtime analysis

6. Grafana history dashboards per device / configfile

7. DHCP flapping detection and monitoring config (update interval, spectrum span)

8. Diagram hooks for net elements (with Detect / plant inventory)

Handled by neighbouring apps

Main stories

1. As NOC, I open a modem and see live channel power / MER with critical values highlighted

2. As support, I run spectrum or pre-eq when a customer reports intermittent quality

3. As NOC, I analyse a CMTS / NetGw for channel and modem counts in realtime

4. As ops, I spot DHCP flapping before it floods the helpdesk

5. As delivery, I confirm Grafana history and polling after enablement

At a glance