By work area

NMS Prime is a CRM, BSS and OSS platform for ISPs and Telcos.

Browse apps by what people do — not by edition. For go-live order use Start here (Go-live stack); for every name use All applications (A–Z / catalog).

1. Acquire & sell

Offers, address availability, and digital sales.

| App | Edition | License | Role |
| --- | --- | --- |
| Prime Product | Prime | EULA Prime | Offers, versions, technologies, speeds |
| Prime Property | Prime | EULA Prime | Buildings / apartments / coverage — core for address check |
| Prime Order Portal | Prime | EULA Prime | Sell what is available at an address |
| Prime Sales | Prime | EULA Prime | Sales workflows |
| Prime Marketing | Prime | EULA Prime | Campaigns / marketing |
| Prime WaipuTV | Prime | EULA Prime | WaipuTV product / connector |

Customer of record, self-care, tickets, and field work.

| App | Edition | License | Role |
| --- | --- | --- |
| Prime CRM | Prime | EULA Prime | Customer and contact system of record |
| Prime Customer Self-Service Portal | Prime | EULA Prime | Customer self-care portal (invoices, CDRs, upgrades) — also CCC / Customer Control |
| Prime Ticket | Prime | EULA Prime | Care / NOC / field requests |
| Prime TicketReceiver | Prime | EULA Prime | Inbound ticket intake |
| Prime Customer Care App | Prime | EULA Prime | Cross-app customer care processes |
| Prime Workforce | Prime | EULA Prime | Field-work execution |
| Prime Document Management | Prime | EULA Prime | Documents / contracts |

Invoicing, payments, and dunning.

| App | Edition | License | Role |
| --- | --- | --- |
| Prime Billing | Prime | EULA Prime | Companies, cost centers, tariffs, settlement |
| Prime CDR Rating | Prime | EULA Prime | Rate unrated OpenNumbers CDRs (Q3/Q4 2026) |
| Payment Gateways | Prime | EULA Prime | Payment providers (e.g. eBill) |
| Prime Overdue | Prime | EULA Prime | Collections / overdue debts |
| Prime Dunning | Prime | EULA Prime | Dunning processes |

Provision, monitor, and operate the access network. Hardware compatibility (DOCSIS / FTTH / DSL / WiFi) and OLT vendor apps: Vendor Plugins.

| App | Edition | License | Role |
| --- | --- | --- |
| OS Provisioning | Community | EULA OS | NetGw, IP pools, QoS, modem / CPE |
| Prime Monitoring | Prime | EULA Prime | Device and access-network health |
| Prime Detect | Prime | EULA Prime | Proactive impairment detection |
| OS VoIP Provisioning | Community | EULA OS | VoIP CPE provisioning |
| Prime VoIP ENVIA | Prime | App + EULA | Carrier / wholesale voice (ENVIA) |
| Prime VoIP Monitoring | Prime | EULA Prime | VoIP quality / monitoring |
| Prime High Availability | Prime | EULA Prime | Provisioning HA |
| Prime SmartOnt | Prime | EULA Prime | ONT / fiber CPE — see Vendor Plugins |
| Prime Calix | Prime | EULA Prime | Calix vendor integration — see Vendor Plugins |
| Prime Zyxel | Prime | EULA Prime | Zyxel vendor integration — see Vendor Plugins |
| Prime Altiplano | Prime | EULA Prime | Nokia Altiplano integration — see Vendor Plugins |

Buildings, plant inventory, and infrastructure.

| App | Edition | License | Role |
| --- | --- | --- |
| Prime Property | Prime | EULA Prime | Housing / address plant of record |
| Prime InfraManagement | Prime | EULA Prime | Infrastructure inventory / maintenance |
| Prime InfraMonitoring | Prime | EULA Prime | Infrastructure monitoring |
| Prime SAT Cable Controller | Prime | EULA Prime | SAT / cable headend control |

Operator UI, reporting, messaging, and carrier / workflow connectors.

| App | Edition | License | Role |
| --- | --- | --- |
| Prime Dashboard | Prime | EULA Prime | Operator dashboards |
| Prime Statistics | Prime | EULA Prime | Reporting / statistics |
| OS Mail | Community | EULA OS | Outbound mail |
| OS Control | Community | EULA OS | SNMP / device control helpers |
| Prime ConsentMgmt | Prime | EULA Prime | Consent management |
| Prime S/PRI | Prime | EULA Prime | S/PRI carrier interface |
| Prime SpriSupplier | Prime | EULA Prime | S/PRI supplier API |
| Prime Workflow | Prime | EULA Prime | Workflow automation |
| PRIME Service Availability | Prime | EULA Prime | Service availability checks |